How To Claim

Your insurance gets automated through Tumbrela with simple and easy steps of damage claim using your cargo insurance policy dashboard.

Online Insurance Claim

Login to the dashboard, Go to Claims from menu bar from mobile or web. You will be directed to the Claims section. Click on the “Raise a Claim” button or drop us an email to raise a claim.

Get notified

In the meanwhile Kindly send a notification to the carrier related to the issue via Mail or registered post and also get a damage certificate from Carrier. These documents are to be shared at a later stage post-inspection

Verification and Inspection

Tumbrela will process the claim with Bharti AXA. You will get an inspection scheduling call from BhartiAXA or its affiliated partners within 48-72 hrs A physical inspection will be carried out to evaluate the issue and submitted to BhartiAXA.

Approval and Disbursement

Once all the documents are received and inspection is done it usually takes 7-15 working days for the settlement to be resolved.